How can we help?

Answers to the most common questions about AI visibility and Auspex.

1
What is AI visibility (AEO)?

AI visibility — also called Answer Engine Optimization (AEO) — is how often AI assistants like ChatGPT, Perplexity and Gemini recommend your brand when shoppers ask what to buy. Being named in that answer is the new version of ranking #1.

2
How does the free AI-visibility check work?

Enter your website and we run the buyer questions your shoppers ask against the AI engines they use, then show whether you get recommended — in about 10 seconds. We email you the full multi-engine report.

3
Which AI engines does Auspex track?

Auspex measures your visibility across ChatGPT, Perplexity and Google Gemini. Support for Amazon Rufus and Walmart Sparky is on our roadmap.

4
Who is Auspex for?

Auspex is built for ecommerce, Amazon and DTC brands that want AI to recommend the products they sell, not just monitor a brand name.

5
How much does it cost?

The instant check is free, no signup required. Paid plans add continuous tracking, competitor comparison, citations, and agents that fix the gaps. See Pricing, or talk to us for a custom plan.

6
How do I get support?

Reach us any time through the contact page and we'll reply within one business day.

Still need help?

We reply within one business day.